Cancellation & refund policy
TripArro · applies to stays booked on this website · last updated 3 November 2026
You can cancel a confirmed booking yourself from your booking page (the link in your confirmation email, or Find my booking). How much you get back depends on how many days before the check-in date you cancel:
Some hosts set their own cancellation policy. When they do, it is shown on their listing and on the booking page before you pay, and your refund follows that policy — the one shown when you booked. The table above applies to every other stay.
Days are counted from the day you cancel to the check-in date (Indian Standard Time). Example: for a check-in on 20 March, cancelling on 10 March is 10 days before check-in.
How the refund is worked out
- The refund percentage applies to the total booking amount (stay, extra guests, children and service fee). The part that is not refunded is the cancellation charge.
- If you paid only an advance, the cancellation charge is taken from the advance; you never pay more than you have already paid.
- If nothing has been paid yet (pay at the property), you can cancel without any charge.
How you get your money back
- Paid online (UPI, card, net banking, wallet): the refund is sent back automatically to the same payment method through our payment partner PayU as soon as you cancel. Banks usually take 5–7 working days to show it.
- Paid to the host directly (cash, UPI to the host): your host returns the refund to you.
- You receive an email with the refund amount as soon as the booking is cancelled.
Cancellations by the host or by us
If your host or TripArro has to cancel your booking, you get a full refund of everything you paid.
No-shows, early departures and changes
- If you don't arrive and don't cancel, the booking counts as a cancellation on the check-in day.
- Leaving earlier than planned is not refunded.
- To change your dates, contact your host or us — changes depend on availability.
Questions
Write to info@triparro.com, call +91 9345190690 or message us on WhatsApp with your booking reference.
